SMS: Copy-Queue Causes "Not Logged in" Requests on NetWare Servers

ID: Q243681

The information in this article applies to:

Microsoft Systems Management Server versions 2.0, 2.0 SP1

SYMPTOMS

Every time a hardware or software inventory is run, the SMS client generates a "Not logged in" request on any Novell NetWare server on which the user has one or more drive mappings. This behavior can stress the NetWare servers.

CAUSE

The requests are generated by the Copy-Queue manager while a check for existing connections to the Client Access Point (CAP) is performed. This occurs each time a hardware or software inventory notifies Copy-Queue to move the resulting inventory file to the CAP.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English-language version of this fix should have the following file attributes or later:


   Date      Time      Size     File name      Platform
   ----------------------------------------------------
   10/01/99  8:22PM    231.264  Abnwcli.dll    i386
   10/01/99  8:22PM    232.800  Abnwsvr.dll    i386
   10/01/99  8:22PM    201.056  Bindcli9.dll   i386
   10/01/99  8:22PM    256.864  Bindclin.dll   i386
   10/01/99  8:22PM    254.304  Bindsvrn.dll   i386
   09/11/99  1:49AM    158.544  Ccim32.dll     i386
   10/01/99  8:22PM    147.808  Falcli9.dll    i386
   10/01/99  8:22PM    157.536  Falclin.dll    i386
   10/01/99  8:22PM    156.000  Falsvrn.dll    i386
   10/01/99  8:22PM    202.592  Mslmcli9.dll   i386
   10/01/99  8:22PM    335.712  Mslmclin.dll   i386
   10/01/99  8:22PM    333.152  Mslmsvrn.dll   i386
   10/01/99  8:22PM    206.176  Ndscli9.dll    i386
   10/01/99  8:22PM    266.592  Ndsclin.dll    i386
   10/01/99  8:22PM    264.544  Ndssvrn.dll    i386
   10/01/99  8:22PM     48.480  Svrops.dll     i386
   10/01/99  8:41PM  1.324.806  Ccmcore.exe    i386
   10/01/99  8:40PM  3.213.424  Clicore.exe    i386
   10/01/99  8:40PM         67  Compver.ini    i386

   10/01/99  8:22PM    408.848  Abnwcli.dll    Alpha
   10/01/99  8:22PM    411.920  Abnwsvr.dll    Alpha     
   09/11/99  1:49AM    253.200  Ccim32.dll     Alpha
   10/01/99  8:22PM    285.968  Falclin.dll    Alpha
   10/01/99  8:22PM    283.920  Falsvrn.dll    Alpha
   10/01/99  8:22PM    575.760  Mslmclin.dll   Alpha
   10/01/99  8:22PM    571.664  Mslmsvrn.dll   Alpha
   10/01/99  8:22PM    101.648  Svrops.dll     Alpha
   10/01/99  8:41PM  1.933.762  Ccmcore.exe    Alpha
   10/01/99  8:41PM  4.235.546  Clicore.exe    Alpha
   10/01/99  8:40PM         67  Compver.ini    Alpha

NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

MORE INFORMATION

To install the hotfix:

Copy the Q243681.exe file from the disk on which you received it to a share on your network. This is a Microsoft Windows Installer file that updates specific files on your site server.

Log on to your site server using an account with administrative privileges.

On the site server, close the SMS Administrator console.

Run the file that you copied in step 1 and follow the directions in the wizard.

Note that you can run the Q243681.exe file silently by using the /s switch.

NOTE: The default Client Configuration Installation Manager (CCIM) polling interval is 23 hours. Therefore, it may take up to 23 hours for the hotfix files to be propagated to the clients. To speed up this process, you can stop and restart the SMS Client service on each client. You can also create a software distribution for one of the Resource Kit tools (Setevnt.exe or Cliutils.exe) along with the appropriate parameter(s) to start a CCIM work cycle. For information about the proper syntax to use with these tools, see the Resource Kit documentation.

Additional query words: prodsms

Keywords : kbClient kbSMS200 kbSMS200bug kbNovell
Version : winnt:2.0,2.0 SP1
Platform : winnt
Issue type : kbbug