SMS: Site Status Node is Slow

• Microsoft Systems Management Server versions 2.0, 2.0 SP1

SYMPTOMS

The Site Status node in the Systems Management Server Administrator Console may be extremely slow on sites within a large hierarchy. When you click this node, the Systems Management Server provider runs the sp_GetSummarizers_sitedetail stored procedure once for every site in the hierarchy. The repeated calls to the stored procedure are redundant and contribute to the slowness that occurs when you open the node.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

   Date      Time     Version         Size      File name      Platform
   --------------------------------------------------------------------
   11/5/99   4:10pm   2.0.1380.1071   343,024   Sms_nsst.dll   I386
   11/5/99   4:11pm   2.0.1380.1071   658,192   Sms_nsst.dll   Alpha 

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

MORE INFORMATION

To install the hotfix, use the appropriate method.

NOTE: You must use the manual installation method to update workstations with the stand-alone Systems Management Server Administrator Console installed.

Method 1: Using the Hotfix Installer

1. Copy the hotfix folder structure to a share on your network. Q244633.exe is a Microsoft Windows Installer file that updates specific files on your site server.



2. Log on to your site server using an account with administrative privileges.



3. On the site server, close the Systems Management Server Administrator console.



4. Run Q244633.exe and follow the directions in the wizard. You can run the file in Quiet mode using the /s switch.

Method 2: Manual Installation

1. Close the Systems Management Server Administrator console and stop the Windows Management service.



2. Replace the Sms_nsst.dll file in the sms_root_directory\bin\platform folder with the version obtained from the hotfix.



3. Register the .dll file by typing the following commands at a command prompt, pressing ENTER after each command:




cd sms_root_directory\bin\platform
regsvr32 sms_nsst.dll

4. Restart the Windows Management service and Systems Management Server Administrator console.

Additional query words: prodsms

Keywords : kbMMC kbSMS200 kbSMS200bug kbSMSAdmin
Version : winnt:2.0,2.0 SP1
Platform : winnt
Issue type : kbbug