SMS: Systems Management Server Tracer Tool May Cause Watched Service to Stop Responding

ID: Q246592

The information in this article applies to:

Microsoft Systems Management Server version 2.0

SYMPTOMS

When you use the Systems Management Server Tracer tool to view log files for a specific Systems Management Server service, the service you are viewing may stop responding if logging is enabled.

CAUSE

The Tracer tool may cause a sharing violation error message when the service you are viewing attempts to open the log to insert additional entries. The service then enters a retry loop waiting to gain access to the log file, which effectively disables the service.

WORKAROUND

To work around this behavior, use an alternative tool to view the log files.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

Additional query words: prodsms

Keywords : kbtool kbSMS200 kbSMS200bug
Version : winnt:2.0
Platform : winnt
Issue type : kbbug