Event 624 Logs Improper File Name in Explanation Text

ID: Q109077

The information in this article applies to:

Microsoft SNA Server, versions 2.0, 2.1, 2.11
on the following platforms: NT

SYMPTOMS

When Event 624 appears in the System log, the dump file name included in the event explanation incorrectly appears as follows:

COMDUMPSNABASE.EXE.DMP

The following is an excerpt from the System log:


   Event ID: 624
   Source: SNA Server
   Creating dump file C:\SNA\traces\snadump.log for SNABASE.EXE

   EXPLANATION
   A process (SNABASE.EXE) ended abnormally due to a protection
   violation or similar condition and a dump file
   COMDUMPSNABASE.EXE.DMP has been created that contains
   information about the state of the process at the time of the
   exception. Register information is contained in your Windows
   NT root directory in the file DRWTSN32.LOG.

CAUSE

SNA Server logs the Event 624 explanation text incorrectly.

RESOLUTION

An update to SNA Server 2.11 corrects the dump file name forming problem. With this update applied, the correct name is now logged:

For Windows NT:
SNADUMP.LOG

For OS/2 clients:
COMDUMP?.DMP

STATUS

Microsoft has confirmed this to be a problem in SNA Server for Windows NT. This problem was corrected in the latest SNA Server for Windows NT, 2.11 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodsna

Keywords : kbnetwork ntnetserv kbbug2.00 kbbug2.10 kbbug2.11
Version : WINDOWS:2.0,2.1,2.11
Platform : WINDOWS
Issue type :