SNA Server 3270 LU is Available, But No Sign On Screen Appears

ID: Q126396


The information in this article applies to:
  • Microsoft SNA Server, versions 2.0, 2.1, 2.11, 3.0, 4.0


SYMPTOMS

After a positive response to an ACTLU (ACTLU +RSP), the SNA Server service submits a notify message to the host indicating that the LU can be activated. The SNA Server service waits for a response to the message by default. However, some VTAM/NCP versions do not respond properly to notify messages, causing 3270 LU session activation problems with SNA Server.

If the host system does not support notify messages, when you attempt to bind your computer to an LU using a 3270 emulator, the host sign on screen does not appear. The administrator can run SNA Server Administrator and observe that the LU status is Available.

If you run SNATRACE and turn on SNA Server SNA Format or Data Link Control tracing, the following message sequence occurs:

  • ACTPU RQD


  • ACTPU +RSP


  • <Other messages>

  • ACTLU RQD


  • ACTLU +RSP


  • NOTIFY RQD


  • No NOTIFY +RSP is received



RESOLUTION

To correct this problem, add the following registry entry using REGEDT32, as described in Appendix C of the SNA Server 2.1 "Reference Guide" (page 198):


   \HKey_Local_Machine
      \System
         \CurrentControlSet
            \Services
               \SNAServr
                  \Parameters\NONOTIFYRSP:REG_SZ:YES 
Stop and start the SNA Server service so the change can take effect.

Additional query words: prodsna admin signon

Keywords : kbnetwork ntprotocol sna3270 sna211 sna3 sna4 sna2 sna21
Version : WINDOWS:2.0,2.1,2.11,3.0,4.0
Platform : WINDOWS
Issue type :


Last Reviewed: September 27, 1999
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