Downstream PU Fails to Reactivate After an Outage

• Microsoft SNA Server, versions 2.0, 2.1, 2.11, 2.11 SP1
  on the following platforms: NT

SYMPTOMS

The Downstream PU fails to reactivate after an outage. The event viewer will show the following in the application log:

Event ID: 29
Description: Internal Gateway error

CAUSE

The Downstream PU connection is not terminating properly after an outage. The improper termination causes problems when you try to reactivate the connection.

RESOLUTION

A hotfix is available from Microsoft Product Support Services. Files that have been modified to correct this problem are SNASERVR.EXE and TRCSERVR.EXE.

STATUS

Microsoft has confirmed this to be a problem in Microsoft SNA Server versions 2.0, 2.1, 2.11, and 2.11.sp1. This problem was corrected in the latest Microsoft SNA Server 2.11 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: SNA NT DSPU

Keywords : kbnetwork prodsna kbbug2.00 kbbug2.10 kbbug2.11 kbbug2.11.sp1
Version : WINDOWS:2.0,2.1,2.11,2.11 SP1
Platform : WINDOWS
Issue type :