TN3270: TN3270E May Encounter Unexpected Application Exception

• Microsoft SNA Server, versions 2.11, 2.11 SP1
  on the following platforms: NT

SYMPTOMS

The SNA Server 2.11 TN3270E Server may experience intermittent and random access violations.

If this occurs, the SNA Server TN3270E service will log the following event in the Windows NT application event log:

Event ID:5

The TN3270E Service has abnormally terminated.

EXPLANATION
An exception (0xC0000005) has occurred that has caused the TN3270E Service to terminate.

ACTION
Record message and contact technical support.

CAUSE

The TN3270E server has an array of entries that are used to track licensing information. This array can be accessed by any other thread in the TN3270E Server. However, it was not using a critical section when accessing the array.

STATUS

Microsoft has confirmed this to be a problem in Microsoft SNA Server 2.11 and 2.11sp1.
This problem was corrected in the latest Microsoft SNA Server 2.11 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodsna tn3270

Keywords : kbnetwork snatn3270 kbbug2.11 kbbug2.11.sp1 kbfix2.11.sp2
Version : WINDOWS:2.11,2.11 SP1
Platform : WINDOWS
Issue type :