RUI_TERM Hangs on Inactive LU After Session Cycle

ID: Q160450

The information in this article applies to:

Microsoft SNA Server, versions 2.0, 2.1, 2.11

SYMPTOMS

When you are calling RUI_TERM on an inactive LUA LU, the RUI_TERM may stop responding and never complete. This was observed on the second time through the following call sequence:


   WinRUIStartup
    <- OK
   RUI_INIT ->
    <- RUI_INIT error (LU inactive)
   RUI_TERM ->
    <- LUA_OK
   WinRUICleanup
    <- Error 1 (WLUASYSNOTREADY)

The first time through, the RUI_TERM completes without a problem. However, when executing this loop a second time, the RUI_TERM never completes.

NOTE: If the connection supporting the LUA LU is not "Active", or if SNA Server has not received an ACTLU for this LU, the SNA Server 2.x Administrator program or SNA Server 3.0 Manager will display the LU as "Inactive."

CAUSE

This is caused by a problem in the SNA Server RUI DLL (Winrui32.dll for Windows NT or Windows 95 clients, or Winrui.dll for Windows 3.x clients).

RESOLUTION

An update is available to correct this problem. This fix is already included in SNA Server 3.0.

STATUS

Microsoft has confirmed this to be a problem in SNA Server versions 2.0, 2.1, and 2.11. This problem was corrected in the latest Microsoft SNA Server 2.11 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodsna

Keywords : kbnetwork kbprg snalua snaprog kbfix2.11.sp2
Version : WINDOWS:2.0,2.1,2.11
Platform : WINDOWS
Issue type :