Snaservr.exe Application Exception in SAPUGETI Function
ID: Q161039
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The information in this article applies to:
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Microsoft SNA Server, versions 2.0, 2.1, 2.11, 2.11 SP1
SYMPTOMS
You may see an application exception with SNA Server after an update to
3270 (or LUA) LUs on an active server. This application exception occurs
when one or more of the updates cannot be immediately enacted (the SNA
Server will appear "out-of-date" in the SNA Server Administrator program)
and you then attempt to activate/deactivate a connection on the computer
running SNA Server.
When this problem occurs, SNA Server generates a Dr. Watson error. The
Drwtsn32.log file indicates that an application exception has occurred
in Snaservr.exe, in the sapugeti function. In addition, SNA Server may log
an Event 624 in the Windows NT Application Event log when the Snaservr.exe
application exception occurs.
RESOLUTION
A fix is available to correct this problem.
STATUS
Microsoft has confirmed this to be a problem in SNA Server versions 2.0,
2.1, 2.11, and 2.11 SP1.
This problem was corrected in the latest Microsoft SNA Server 2.11 U.S.
Service Pack. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
MORE INFORMATION
Event 624 in the Windows NT Application Event log has a description
similar to the following:
Creating dump file C:\SNA\traces\snadump.log for SNASERVR.EXE
EXPLANATION
A process (SNASERVR.EXE) ended abnormally due to a protection
violation or similar condition and a dump file SNADUMP.LOG has been
created that contains information about the state of the process at
the time of the exception. Register information is contained in your
Windows NT root directory in the file DRWTSN32.LOG.
The Drwtsn32.log will contain information similar to the following
excerpt:
Application exception occurred:
App: snaservr.exe (pid=221)
When: 12/12/1996 @ 14:23:51.8
Exception number: c0000005 (access violation)
function: sapugeti
003ff6f5 99 cdq
003ff6f6 f7fe idiv esi
003ff6f8 0fbfc1 movsx eax,cx
003ff6fb 6642 inc dx
003ff6fd 8d1c40 lea ebx,[eax+eax*2]
ds:00748e6b=????????
003ff700 0fbfc2 movsx eax,dx
003ff703 8d0cdd00000000 lea ecx,[00000000+ebx*8]
ds:ffffd1cb=????????
003ff70a 0305f8634300 add eax,[sct (004363f8)]
ds:004363f8=00760000
003ff710 03c1 add eax,ecx
003ff712 663bd6 cmp dx,si
FAULT ->003ff715 8a58eb mov bl,[eax-0x15] ds:0135778d=??
003ff718 885c240f mov [esp+0xf],bl ss:00ede79f=??
003ff71c 750b jnz sapugeti+0x59 (003ff729)
003ff71e a1f8634300 mov eax,[sct (004363f8)]
ds:004363f8=00760000
003ff723 8a440804 mov al,[eax+ecx+0x4] ds:00bf777b=??
003ff727 eb03 jmp sapugeti+0x5c (003ff72c)
003ff729 8a40ec mov al,[eax-0x14] ds:0135778d=??
003ff72c 8844240e mov [esp+0xe],al ss:00ede79f=??
003ff730 668b44240e mov ax,[esp+0xe]
ss:00ede7a0=????
003ff735 5f pop edi
003ff736 5e pop esi
003ff737 5b pop ebx
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
002cfe88 003eab9a 0006f098 00000027 00000001 00000001 snaservr!sapugeti
002cfee0 003eed63 011bcb60 00000000 00000000 00069ff0 snaservr!s1pnsfol
Additional query words:
trap 2.00 2.10 2.11 prodsna kbbug2.00
Keywords : snaadmin snalua sna3270
Version : WINDOWS:2.0,2.1,2.11,2.11 SP1
Platform : WINDOWS
Issue type :