Server Properties Shows "Active Users" at License Limit

ID: Q163579

The information in this article applies to:

Microsoft SNA Server, versions 2.0, 2.1, 2.11, 2.11 SP1

SYMPTOMS

When you use the TN3270 service, the Server Properties dialog box in the SNA Server Admin may display the following error, even if the number of active users is actually much lower than the number displayed:

Active Users: <license limit>

The result is that users are not be able to connect using TN3270. Clients receive error messages stating that the license limit has been exceeded.

CAUSE

The TN3270 service did not free licenses properly once a user disconnected.

RESOLUTION

To resolve this problem, obtain the hotfix mentioned below. In the hotfix, the licensing portion of the TN3270 service was rewritten to resolve this problem.

STATUS

Microsoft has confirmed this to be a problem in Microsoft SNA Server versions 2.0, 2.1, 2.11, and 2.11 Service Pack 1. This problem was corrected in the latest Microsoft SNA Server 2.11 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: sp1 prodsna snafaqtop

Keywords : kbnetwork snaadmin snatn3270 kbbug2.00 kbbug2.10 kbbug2.11 kbbug2.11.sp1 kbfix2.11.sp2
Version : WINDOWS:2.0,2.1,2.11,2.11 SP1
Platform : WINDOWS
Issue type :