The information in this article applies to:
SYMPTOMS
Print jobs created using Office Vision 400 will not print until the print
session is cycled on and then off.
CAUSEThere was a problem in Ppd5250.exe that has now been fixed. The print subsystem was sending back a response with a zero-length RU, which made the AS/400 give the print subsystem direction again (because it was expecting a proper response). Ppd5250.exe then gave the AS/400 direction, but it still had the zero-length RU. So the AS/400 returned direction back again, and this process repeated over and over. RESOLUTIONA fix is available to correct this problem. STATUSMicrosoft has confirmed this to be a problem in SNA Server version 3.0. This problem was corrected in the latest Microsoft SNA Server 3.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodsna sna30
Keywords : kbbug3.00 kbfix3.00.sp1 snaprintservice |
Last Reviewed: November 23, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |