Adding Connections/Link Services Causes Event 5167 and 5166

• Microsoft SNA Server, version 3.0

SYMPTOMS

The following events will be logged when trying to add a link service or connection in SNA Server Manager when the SNA Server service is Active:

Event ID: 5167
Source: SNA Manage Agent
Description:
An internal error has occurred in mngsna module - Dynamic update for
3270 LU failed.

Event ID: 5166
Source: SNA Manage Agent
Description:
An internal error has occurred in the snaadmin module - Received an
error in dynamic update response - update failed.

CAUSE

Because the SNA Server Service does not allow connections and link services to be added while it is running, SNA Manager should not try to send any dynamic updates for resources on those connections.

RESOLUTION

A fix is available to correct this problem. To resolve this problem, obtain the hotfix mentioned below.

STATUS

Microsoft has confirmed this to be a problem in SNA Server version 3.0. This problem was corrected in the latest Microsoft SNA Server 3.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words:

Keywords : kbnetwork prodsna kbbug3.00 kbfix3.00.sp1 snaprintservice
Version : WINDOWS:3.0
Platform : WINDOWS
Issue type : kbbug