SNA Server Manager Disappears

• Microsoft SNA Server, version 3.0

SYMPTOMS

SNA Server Manager will disappear when doing the following:

1. On one computer run SNA Server Manager and add two new connections.



2. Click Save and start the SNA Server Service.



3. On a second computer start another SNA Server Manager.



4. On first computer delete the two new connections and save the configuration.



5. On the second computer, wait for "Out Of Date" to flash next to the Server name, and then do a Refresh.



6. The SNA Server Manager disappears, and an application exception occurs in MngCli.exe.

CAUSE

The problem occurs because there is a duplicate Host Security Domain configuration record in the Com.cfg, and its handle does not point to a valid item.

RESOLUTION

A fix has been made to correct this problem. To resolve this problem, obtain the hotfix mentioned below.

STATUS

Microsoft has confirmed this to be a problem in SNA Server version 3.0. This problem was corrected in the latest Microsoft SNA Server 3.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words:

Keywords : kbnetwork prodsna kbbug3.00 kbfix3.00.sp1 snamanager
Version : WINDOWS:3.0
Platform : WINDOWS
Issue type : kbbug