3270 Applet Fails to Find SNA Server After Changing Password

• Microsoft SNA Server, version 3.0

SYMPTOMS

The following scenario will inhibit the SNA Server client from discovering a Microsoft SNA Server:

1. In User Manager, click to select "The user must change password on next logon" option for UserX.



2. Start the 3270 Applet on a Windows 3.x client.



3. You receive a dialog box asking for Windows NT logon credentials for UserX.



4. The Change Password dialog box appears.



5. The client/server interface connects to an SNA Server successfully.



6. Start the 3270 Applet, and select Connect.



7. The message "No SNA Server can be found in the domain" appears in the status bar.

RESOLUTION

A fix is available to correct this problem. To resolve this problem, obtain the hotfix mentioned below.

STATUS

Microsoft has confirmed this to be a problem in SNA Server version 3.0. This problem was corrected in the latest Microsoft SNA Server 3.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words:

Keywords : kbnetwork prodsna kbbug3.00 snawin3x kbfix3.00.sp1
Version : WINDOWS:3.0
Platform : WINDOWS
Issue type : kbbug