The information in this article applies to:
SYMPTOMS
A 3270 print session gets stuck in a spooling state when an invalid
SCS control code is sent to the host print service. SNA Server Manager
is slow to respond to requests when this problem occurs.
When you stop the SNA Server host print service, the system returns to its normal responsiveness. CAUSEThe SNA Server host print service does not correctly reset an error field after an invalid SCS control code is received from the host. This causes the print service to get into a loop that prevents print jobs from completing and may cause the system's responsiveness to slow, especially in SNA Server Manager. STATUSMicrosoft has confirmed this to be a problem in SNA Server versions 3.0 and 3.0 Service Pack 1 (SP1). This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATIONPrint service internal traces that are captured when this problem occurs may include data similar to the following:
With the fix applied, the SNA Server host print service correctly handles
invalid SCS control codes; the print service does not get into the loop
that causes it to stop responding. The updated print service prints
everything contained in the print job up to the invalid SCS control code.
After the invalid SCS control code, the print service notifies the printer
that the print job is finished.
Additional query words: LU1 3287
Keywords : kbnetwork kbprint snaprintservice kbfix3.00.sp2 |
Last Reviewed: November 24, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |