The information in this article applies to:
SYMPTOMSAS/400 print jobs fail to print. The 5250 print session configured in SNA Server Manager changes to a spooling state after the job is sent from the AS/400 and the Print Manager in Windows NT may also briefly show the print job as spooling. However, the job does not print. CAUSEThis problem occurs after the network connection to the printer is lost and then reestablished. The 5250 print provider does not recognize that the connection to the printer was lost, therefore it does not reestablish its connection to the printer. Any print jobs sent to the printer by way of the 5250 print session fail to print after the connection drop. RESOLUTIONTo work around this problem:
STATUSMicrosoft has confirmed this to be a problem in SNA Server version 3.0 and 3.0 SP1. This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION
In the fix referenced above, the 5250 print provider has been updated to
correct this problem. Whenever a new print job is started, the 5250 print
provider checks to see if it still has a valid connection to the printer.
If it does not have a valid connection to the printer, the 5250 print
provider will close the current connection and will open a new one.
Q165310 5250 Print Sessions Don't Reconnect After Connection Outage Additional query words:
Keywords : kbnetwork snaprintservice kbfix3.00.sp2 |
Last Reviewed: November 24, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |