Blank Page Is Printed Between Each Print Job

• Microsoft SNA Server, versions 3.0, 3.0 SP1

SYMPTOMS

A blank page is printed between each print job.

CAUSE

If the host or AS/400 initiates and ends a print job without sending any printer data, the SNA Print Server opens and closes the Windows NT printer. This results in a blank page being printed. If these empty print jobs separate the actual print jobs, blank pages are printed between each job.

STATUS

Microsoft has confirmed this to be a problem in SNA Server versions 3.0 and 3.0 Service Pack 1. This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

MORE INFORMATION

With the fix applied, SNA Print Server allows a delay in opening the printer until the SNA Print Server receives printable data. To implement the fix, you need to edit the registry as follows:

WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.

1. Start Registry Editor (Regedt32.exe or Regedit.exe as appropriate for your version of Windows NT).



2. Go to the following key in the registry:

   
   HKEY_LOCAL_ MACHINE\System\CurrentControlSet\Services\SnaPrint\ 
   Parameters 




3. On the Edit menu, click Add Value and use the following entry:

   Value Name: DelayPrintStart
   Data Type: REG_SZ
   Value: YES




4. Exit Registry Editor.

Additional query words:

Keywords : kbnetwork snaprintservice kbfix3.00.sp2
Version : WINDOWS:3.0,3.0 SP1
Platform : WINDOWS
Issue type : kbbug