Snacfg.exe "USER /INSERT" Fails When You Try to Add and Assign Additional LU

ID: Q172299

The information in this article applies to:

Microsoft SNA Server, versions 2.11, 3.0, 3.0 SP1
on the following platforms: NT

SYMPTOMS

When you use Snacfg.exe to assign an LU to a username, the first attempt completes successfully. When you try to add and assign additional LUs to a user through Snacfg.exe, the command fails with the error message:

User <username> Not Found.

If you attempt to assign the username and LU again using Snacfg.exe it completes successfully, and in both Snacfg.exe and SNA Manager the user shows up twice with DOMAINNAME\<username> with one configured LU for each.

CAUSE

Snacfg.exe does not parse the username entry correctly and only allows a single LU to be assigned to a user.

RESOLUTION

Snacfg.exe has been fixed and now requires that you either prefix the username to be assigned an LU with the DOMAINNAME or use the /DOMAIN option. You can now successfully assign additional LUs to the same username without creating a new account.

STATUS

Microsoft has confirmed this to be a problem in SNA Server 3.0 and 3.0 Service Pack 1 (SP1). This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: snacfg snaconfig

Keywords : kbenv kbnetwork prodsna kbbug3.00 kbbug2.11 kbbug3.00.sp1 snamanager snasetup kbfix3.00.sp2
Version : WINDOWS:2.11,3.0,3.0 SP1
Platform : WINDOWS
Issue type : kbbug