SNA Server Application Exception Error When Stopping or Starting Manage Client

• Microsoft SNA Server, versions 3.0, 3.0 SP1

SYMPTOMS

When you shut down and then quickly start SNA Manager, an application exception error may occur in Manage Client. A Dr. Watson log may be generated and contain text similar to the following:

State Dump for Thread Id 0x8d

eax=017dfd98 ebx=00000000 ecx=00000000 edx=fffffffd esi=00000000
edi=044311ac
eip=6098bce4 esp=017dfd80 ebp=017dfe8c iopl=0         nv up ei pl nz na po
nc
cs=001b  ss=0023  ds=0023  es=0023  fs=0038  gs=0000
efl=00000206


function: CNotifyQTarget::PutTailItem
        6098bcd0 81eca0000000     sub     esp,0xa0
        6098bcd6 8d442408         lea     eax,[esp+0x8]
ss:026ee787=????????
        6098bcda 53               push    ebx
        6098bcdb 56               push    esi
        6098bcdc 8bd9             mov     ebx,ecx
        6098bcde 89442408         mov     [esp+0x8],eax
ss:026ee787=????????
        6098bce2 57               push    edi
        6098bce3 55               push    ebp
FAULT ->6098bce4 8b4b28           mov     ecx,[ebx+0x28]
ds:00f0ea06=????????
        6098bce7 6aff             push    0xff
        6098bce9 8b2db0109860     mov     ebp,[609810b0]
ds:609810b0=77f04f76
        6098bcef c744241800000000 mov   dword ptr [esp+0x18],0x0
ss:026ee787=????????
        6098bcf7 51               push    ecx
        6098bcf8 ffd5             call    ebp
        6098bcfa 85c0             test    eax,eax
        6098bcfc 7407             jz      CNotifyQTarget::PutTailItem+0x35
(6098bd05)
        6098bcfe 33c0             xor     eax,eax
        6098bd00 e960010000       jmp    CNotifyQTarget::PutTailItem+0x195
(6098be65)
        6098bd05 8b4320           mov     eax,[ebx+0x20]
ds:00f0ea06=????????
        6098bd08 8b885c010000     mov     ecx,[eax+0x15c]
ds:017dfef4=00000000

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1  Param#2  Param#3  Param#4  Function Name
017dfe2c 6098bc40 017dfe3c 017e03a0 00000000 00000001
mngbase!CNotifyQTarget::PutTailItem  (FPO: [EBP 0x017dfe8c] [1,40,4])
017dfe48 609897a3 00000000 00000001 00000072 fffffffd
mngbase!CNotifyQTarget::AddNotify  (FPO: [4,4,1])
017dfe8c 6098b220 017dfe9c 00000003 003113e0 00000002 mngbase!ManageGetRoot
(FPO: Non-FPO [1,9,3])
017dfea8 01009b05 60203cdb 602042a7 0012fe8c 77f611f2
mngbase!CNotifyQueue::Dispatch  (FPO: [0,4,1])
017dffb8 77f04f2c 0012fe8c 60203cdb 602042a7 0012fe8c
mngcli!TermMngAgentProxy (FPO: Non-FPO [1,64,3])
017dffec 00000000 010093b0 0012fe8c 00000000 4d43474c kernel32!lstrcmpiW
00000000 00000000 00000000 00000000 00000000 00000000 mngcli!<nosymbols> 

CAUSE

Manage Client attempts to place a Queue Attached message on a queue which does not exist.

RESOLUTION

Manage Client now tests for existence of a successful queue creation.

STATUS

Microsoft has confirmed this to be a problem in SNA Server 3.0 and 3.0 Service Pack 1 (SP1). This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words:

Keywords : kbnetwork prodsna snamanager kbfix3.00.sp2
Version : WINDOWS:3.0,3.0 SP1
Platform : WINDOWS
Issue type : kbbug