MngAgent Event 5137: Internal Error - Allocation Failed

• Microsoft SNA Server, versions 3.0, 3.0 SP1, 3.0 SP2

SYMPTOMS

When you configure SNA Server Manager with more than 250 Local or Remote APPC LUs, an internal error in MngAgent (Event id: 5137) may be logged in the Windows NT event log. The entry in the event log indicates that MngAgent was unable to allocate any more local LUs. In addition, SNA Manager will no longer show proper status for the configured Local and Remote APPC LUs.

CAUSE

The Manage Agent tables used for memory allocation have a limit of 250 local LUs and 250 remote LUs per SNA Server service.

STATUS

Microsoft has confirmed this to be a problem in SNA Server versions 3.0, 3.0 SP1, and 3.0 SP2.

This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words:

Keywords : prodsna kbbug3.00 kbbug3.00.sp2 kbfix3.00.sp3 kbbug3.00.sp1 snamanager snawinnt
Version : WINDOWS:3.0,3.0 SP1,3.0 SP2
Platform : WINDOWS
Issue type : kbbug