Closing Subdomain Causes Dr. Watson in CSnaItem: Terminate
ID: Q181027
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The information in this article applies to:
-
Microsoft SNA Server, versions 3.0, 3.0 SP1, 3.0 SP2, 4.0
SYMPTOMS
When you close an SNA Server Subdomain from within SNA Server Manager, a
Dr.Watson error may occur in function "CSnaItem::Terminate." When this
happens, SNA Manager (Snaexp.exe) shuts down and an Event 4097 is recorded
in the Windows NT application event viewer.
The following entry is logged in the <Ntroot>\Drwtsn32.log file, indicating
an access violation in function: CSnaItem::Terminate.
Application exception occurred:
App: exe\snaexp.dbg (<process ID>)
Exception number: c0000005 (access violation)
*----> Task List <----*
<process ID> SNAEXP.exe
..
..
State Dump for Thread Id 0x118
eax=00000000 ebx=000d0008 ecx=00000000 edx=00268374 esi=00268370
edi=00000030 eip=67708de2 esp=0006f698 ebp=000da11c iopl=0 nv up ei pl
na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000202
..
..
function: CSnaItem::Terminate
..
..
FAULT ->67708de2 8b09 mov ecx,[ecx]ds:00000000=????????
CAUSE
There is a problem in the way that SNA Server Manager handles the closures
of subdomains.
STATUS
Microsoft has confirmed this to be a problem in SNA Server versions 3.0,
3.0 SP1, 3.0 SP2 and 4.0.
This problem was corrected in the latest SNA Server versions 3.0 and 4.0
U.S. Service Packs. For information on obtaining these Service Packs,
query on the following word in the Microsoft Knowledge Base (without the
spaces):
S E R V P A C K
Additional query words:
Trap GPF
Keywords : kbnetwork kbbug4.00 kbbug3.00 kbbug3.00.sp2 kbfix3.00.sp3 kbbug3.00.sp1 snamanager
Version : WINDOWS:3.0,3.0 SP1,3.0 SP2,4.0
Platform : WINDOWS
Issue type : kbbug