Windows 95 Client Fails to Connect After Forced Password Change

ID: Q181976

The information in this article applies to:

Microsoft SNA Server, version 4.0

SYMPTOMS

If a Windows NT Server user account is configured to require the user to change the password at the next logon attempt, and the SNA Server Windows 95 client is started, the SNA Server Windows 95 client logon will report one of the following errors:

If the Windows 95 client is running on a Windows NT system:

Password Change Error
Specified old password does not match password in
logon attempt

If the Windows 95 client is running on a Windows 95 system:

Logon failed

In addition, attempting to start the 3270 application (Win3270.exe) included with the SNA Server Client for Windows 95 (where the Windows NT password was forced to be changed on next logon) results in an application exception in Win3270.exe.

CAUSE

The Windows 95 password change fails because the password change routine checks the SecurityVersion in the registry, which does not exist until the user changes the Windows 95 client configuration. By default, the client uses the Windows NT domain password. Because the SecurityVersion does not exist, the password change routine assumes it has the plain text password when it does not, resulting in the problem.

STATUS

Microsoft has confirmed this to be a problem in SNA Server version 4.0. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words:

Keywords : kbbug4.00 kbfix4.00.sp1 snawin95
Version : WINDOWS:4.0
Platform : WINDOWS
Issue type : kbbug