SNA Server Event 60 Should Log Local APPC LU Name

ID: Q182268

The information in this article applies to:

Microsoft SNA Server, version 4.0

SYMPTOMS

Microsoft SNA Server logs an Event 60 error if it receives an FMH- 5 Attach request from a remote system and the invokable transaction program (TP) is not registered on an SNA Server client or fails to start within the timeout period. The event appears as follows:


  Event ID:    60
  Source:      SNA Server
  Description: Failed to invoke APPC TP <name> (<hex name>), sense
data =
               <sense code>

EXPLANATION
An attempt to invoke the APPC TP shown has failed. The error will be reported to the invoking TP on the remote system with the following primary return code:

AP_ALLOCATION_ERROR. The sense data shown is the secondary return code, which will be one of the following hexadecimal values:
[ other sense codes not shown ]
X'084C0000' AP_TRANS_PGM_NOT_AVAIL_NO_RETRY

However, if multiple instances of this same TP name are registered on many SNA Server clients, it is difficult to troubleshoot this problem because this event does not indicate the Local APPC LU name that the FMH-5 attach was received.

CAUSE

The SNA Server Event 60 was not originally intended to log the Local APPC LU name.

RESOLUTION

SNA Server 3.0

To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack

SNA Server 4.0

Microsoft has confirmed this to be a problem in SNA Server version 4.0. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

STATUS

Microsoft has confirmed this to be a problem in SNA Server 3.0 and 4.0. This problem was first corrected in SNA Server 3.0 Service Pack 4.

MORE INFORMATION

With this update applied, the SNA Server now indicates the Local APPC LU name within the Event 60 error log.

The updated modules for the SNA Server computer (this is not necessary on the SNA Server NT client computer) are as follows:

<snaroot>\system\snaservr.exe
<snaroot>\system\snaevent.dll

Additional query words:

Keywords : kbfix4.00.sp1 snaappc snaprog snatp
Version : WINDOWS:4.0
Platform : WINDOWS
Issue type : kbbug