OS/400 Version 3 Release 7 Password Synchronization May Fail

ID: Q182417

The information in this article applies to:

Microsoft SNA Server, versions 3.0, 3.0 SP1, 3.0 SP2, 4.0

SYMPTOMS

SNA Host Security Integration provides Windows NT Password Synchronization with AS/400s and mainframes. If password synchronization is configured for use with an AS/400 running OS/400 Version 3 Release 7, this function may fail.

OS/400 may log the following error message:

Message ID . . . . . . : CPI96C4
Date sent . . . . . . : 12/31/97 Time sent . . . . . . :
13:32:10

Message . . . . : Password not correct for user profile.

Cause . . . . . : The password received by the APPC sign-on transaction
program in job 247945/QUSER/QACSOTP for user <AS/400 User Name> was not
correct.
Recovery . . . : Have the user correct the password and try the request
again.

Note: This problem does not happen with OS/400 V3R1, V3R2, V3R6 or V4R1.

WORKAROUND

A fix is available from IBM that corrects the problem. The APAR (Authorized Problem Analysis Report) is SA61192 and PTF (Program Temporary Fix) is SF38334.

STATUS

OS/400 is manufactured by IBM Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

For information about how to contact IBM, query in the Knowledge Base for one of the following articles:

Q65416 Hardware Software Third-Party Vendor Contact list, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words:

Keywords : prodsna sna5250 snahostsec
Version : WINDOWS:3.0,3.0 SP1,3.0 SP2,4.0
Platform : WINDOWS
Issue type : kbprb