Service Fails Unexpectedly with Access Violation in s1ppcass()

ID: Q184549

The information in this article applies to:

Microsoft SNA Server, versions 2.11, 2.11 SP1, 2.11 SP2, 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 4.0

SYMPTOMS

The SNA Server service may fail unexpectedly, resulting in an application exception on function s1ppcass(). When this occurs, an <ntroot>\drwtsn32.log file may be created, indicating a "FAULT" in the following routine:


   Application exception occurred:
   App: exe\snaservr.dbg (pid= <process ID>)
   Exception number: c0000005 (access violation)

[...]

function: s1ppcass
        01050c92 8b4924           mov     ecx,[ecx+0x24]
ds:0130ea06=????????
        01050c95 80491804         or      byte ptr [ecx+0x18],0x4
ds:0130ea06=??
        01050c99 8b14b5bcb00b01
ds:00000325=????????
                                  mov     edx,[s1rcb+0xe25c
(010bb0bc)+esi*4]
        01050ca0 33ff             xor     edi,edi
        01050ca2 894228           mov     [edx+0x28],eax
ds:02c70f82=????????
        01050ca5 eb4e             jmp     s1ppcass+0x1d5
(01050cf5)
        01050ca7 8b0cb5bcb00b01
ds:00000325=????????
                                  mov     ecx,[s1rcb+0xe25c
(010bb0bc)+esi*4]
        01050cae 33ff             xor     edi,edi
        01050cb0 57               push    edi
        01050cb1 8b4928           mov     ecx,[ecx+0x28]
ds:0130ea06=????????
FAULT ->01050cb4 8911             mov     [ecx],edx
ds:00000000=????????
        01050cb6 8b14b5bcb00b01
ds:00000325=????????
                                  mov     edx,[s1rcb+0xe25c
(010bb0bc)+esi*4]
        01050cbd 894228           mov     [edx+0x28],eax
ds:02c70f82=????????
        01050cc0 8b04b5bcb00b01
ds:00000325=????????
                                  mov     eax,[s1rcb+0xe25c
(010bb0bc)+esi*4]
        01050cc7 8b4c2414         mov     ecx,[esp+0x14]
ss:0249e913=????????
        01050ccb 8b4024           mov     eax,[eax+0x24]
ds:02c70f82=????????
        01050cce 8a5108           mov     dl,[ecx+0x8]
ds:0130ea06=??
        01050cd1 8a4808           mov     cl,[eax+0x8]
ds:02c70f82=??
        01050cd4 02ca             add     cl,dl
        01050cd6 8d542414         lea     edx,[esp+0x14]
ss:0249e913=????????
        01050cda 884808           mov     [eax+0x8],cl
ds:02c70f82=??
        01050cdd 8b442414         mov     eax,[esp+0x14]
ss:0249e913=????????

*----> Stack Back Trace <----*

 FramePtr ReturnAd Param#1  Param#2  Param#3  Param#4  Function
Name
 00000020 00000000 00000000 00000000 00000000 00000000
snaservr!s1ppcass
 (FPO: [EBP 0x00000000] [3,1,4])
 00000034 00000000 00000000 00000000 00000000 00000000
snaservr!<nosymbols>

CAUSE

The application exception in Snaservr.exe occurs if SNA Server receives a Request Unit (RU) marked MC (Middle Chain) that contains no actual data. The SNA Server service does not correctly handle this occurrence, resulting in the application exception shown above.

RESOLUTION

SNA Server 3.0

To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack

SNA Server 4.0

This problem has been corrected in the latest U.S. Service Pack for SNA Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

STATUS

Microsoft has confirmed this to be a problem in SNA Server, versions 2.11, 2.11 SP1, 2.11 SP2, 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, and 4.0. This problem was first corrected in SNA Server 3.0 Service Pack 4.

Additional query words:

Keywords :
Version : WINDOWS:2.11,2.11 SP1,2.11 SP2,3.0,3.0 SP1,3.0 SP2,3.0 SP3,4.0
Platform : WINDOWS
Issue type : kbbug