TN5250 Event ID 9 Causes TN5250 Server to Stop Responding

ID: Q185685

The information in this article applies to:

Microsoft SNA Server, versions 3.0 SP3, 4.0

SYMPTOMS

Users may be unable to get any sessions through the TN5250 server. At the time this problem occurs, the TN5250 server may log one or more of the following messages in the Windows NT application log:


   Event ID: 9
   Source: SNA TN 5250 Server
   Type : Error
   Category: None

   Description: The SNA TN5250 Service detected a scheduling timeout while
   attempting to accept an incoming client.

RESOLUTION

SNA Server 3.0

To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack

SNA Server 4.0

This problem has been corrected in the latest U.S. Service Pack for SNA Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):


   S E R V P A C K

STATUS

Microsoft has confirmed this to be a problem in SNA Server 3.0 Service Pack 3 and 4.0. This problem was first corrected in SNA Server 3.0 Service Pack 4.

Additional query words:

Keywords :
Version : WINDOWS:3.0SP3,4.0
Platform : WINDOWS
Issue type : kbbug