STOP 0x3F Error Occurs When SFGW Fails to Create DBCS Folder

ID: Q185710

The information in this article applies to:

Microsoft SNA Server, version 4.0

SYMPTOMS

When you create a double-byte character set (DBCS) directory on the AS/400 using the Shared Folders Gateway (SFGW) Service, the computer may display the following blue screen STOP error message:


   STOP:0x0000003F (0x00000000, 0x00000010, 0x0000000A, 0x0000522B)
   NO_MORE_SYSTEM_PTES

CAUSE

When the CreateDirectory() call fails, the SFGW Service completes the same I/O request packet (IRP) twice, which causes the blue screen STOP error to occur.

RESOLUTION

SNA Server 3.0

To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack

SNA Server 4.0

Microsoft has confirmed this to be a problem in SNA Server version 4.0. This problem has been corrected in the latest U.S. Service Pack for SNA Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):


   S E R V P A C K

Additional query words:

Keywords : kbbug4.00 prodsna
Version : Windows:4.0
Platform : WINDOWS
Issue type : kbbug