Users Unable to Update Their Host Cache Using UDConfig

ID: Q192711

The information in this article applies to:

Microsoft SNA Server, versions 3.0, 3.0SP1, 3.0SP2, 3.0SP3, 4.0, 4.0SP1

SYMPTOMS

Users who have the Host Security Configuration tool (UDConfig.exe) installed with the SNA Server Windows 95 or Windows NT Workstation client cannot change their own Host Account Cache entries unless they have "log on locally" rights or are part of the Administrators or Domain Admins group.

Steps to Reproduce the Problem:

Open Host Account Manager.

The following expected message from UDCONFIG appears: You do not have sufficient privilege to change the configuration of other users. You can change your own configuration.

Click OK and make a change in the Host Account Cache from either the mapped entries or the replicated entries. Click Update Cache.

A dialog box appears, prompting you for the current Windows NT password. Type it in, and then click OK.

The following message from UDCONFIG appears: The operation failed because your password could not be verified. Would you like to retry the operation?

CAUSE

SNA Server Password Management Process (PMP) was trying to authenticate the user with logon type = LOGON32_LOGON_INTERACTIVE, which required the "log on locally[ASCII 148] right for the user. To correct this, a change was made to Snapmp.exe, removing this requirement and changing type to logon type = LOGON32_LOGON_NETWORK. This allows all domain users the ability to change their own cache configuration.

RESOLUTION

SNA Server 3.0

To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack

SNA Server 4.0

This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):


   S E R V P A C K

STATUS

Microsoft has confirmed this to be a problem in SNA Server versions 3.0 (all service packs), 4.0, and 4.0 SP1. This problem was first corrected in SNA Server 3.0 Service Pack 4.

MORE INFORMATION

Below is an example of an SNA WinNT Account Synchronization trace (Pmpintx.atf), showing where the failure occurs:


   Logon Attempt Failed. Error: 1385
   Target PDC: \\&lt;NT_Server_Name&gt;
   Administrators Group: ADMINISTRATORS
   Checking for group Membership
   Entering MemberOfLocalGroup
   MachineName : &lt;NT_Server_Name&gt;, NT Major Version: 4
   Group: &lt;Same_Name_as_Host_Security_Domain_Name&gt;
   Group: Users
   Group not found.
   No Administrator Privilege
   User rights could not be validated, err e1900021
   ProcessRequest returned 0xE1900021
   ProcessRequest no out message
   SrvrRpcProcessRequestInternal end

Additional query words:

Keywords :
Version : WINDOWS:3.0,3.0SP1,3.0SP2,3.0SP3,4.0,4.0SP1
Platform : WINDOWS
Issue type : kbbug