SNA Manager Does Not Show Local Domain Window

• Microsoft SNA Server, version 4.0 SP1

SYMPTOMS

When the local domain window is closed in SNA Manager, and another subdomain is opened, then closed, closing and reloading the SNA Manager may result in the local domain window displaying a blank screen.

Steps to Reproduce the Problem

1. Load SNA Manager displaying local domain window.



2. Close local domain window.



3. Open another SNA subdomain, then close it after about 5 seconds (while it still displays "Looking for..." on the status bar).



4. Close SNA Manager.



5. Load SNA Manager again. This time the local domain window is blank.

RESOLUTION

Microsoft has confirmed this to be a problem in SNA Server version 4.0 SP1. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

WORKAROUND

Stop, and then restart the Snabase service on the system where SNA Manager is running.

Additional query words:

Keywords :
Version : WINDOWS:4.0 SP1
Platform : WINDOWS
Issue type : kbbug