Opening Subdomain in SNA Manager Fails on Every Other Attempt

ID: Q193989

The information in this article applies to:

Microsoft SNA Server versions 3.0 Service Pack 3, 4.0, and 4.0 Service Pack 1

SYMPTOMS

When you use the Open Subdomain feature in SNA Manager from either a SNA Server or computer running Windows NT Workstation with the SNA Server Manager components installed, the first attempt will complete the request, but the next attempt will fail.

Steps to Reproduce the Problem

In SNA Manager, on the File menu, click Open Subdomain.

Type in the desired SNA Subdomain using any of the following three possible syntaxes: Subdomain, \\<Server_name> or \\<IP_Address>.

If the request fails, a series of diagonal lines will be displayed across Manager with the following error message also being displayed: <syntax> NOT FOUND error message.

Close this window and try opening it again using the same syntax as before, this time it will work displaying the SNA Subdomain chosen.

CAUSE

This problem was inadvertently introduced as part of an unrelated change implemented in SNA Server version 3.0 Service Pack 3.

RESOLUTION

SNA Server 3.0

To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack

SNA Server 4.0

This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):


   S E R V P A C K

STATUS

Microsoft has confirmed this to be a problem in SNA Server versions 3.0 Service Pack 3, 4.0, and 4.0 Service Pack 1. This problem was first corrected in SNA Server 3.0 Service Pack 4.

Additional query words:

Keywords :
Version :
Platform : winnt
Issue type : kbbug