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SYMPTOMSSNA Server unexpectedly logs the following event in the Windows NT application event log: When this occurs, the SNA Server service will end, and an Event ID 624 is logged, indicating that an SNADump.log has been created. CAUSEThis problem can occur if an Advanced Program-to-Program Communications (APPC) or Common Programming Interface for Communications (CPIC) application attempts to allocate a conversation (by calling [MC_]ALLOCATE or CMALLC), and specifies an APPC mode name which is not configured in SNA Server. RESOLUTIONMicrosoft has confirmed this to be a problem in SNA Server versions 4.0 and 4.0 Service Pack 1. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words:
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