SNA Print Server May Leak Memory

ID: Q196242

The information in this article applies to:

Microsoft SNA Server, versions 3.0, 4.0
Microsoft SNA Server version 3.0 Service Packs 1, 2, and 3
Microsoft SNA Server version 4.0 Service Pack 1

SYMPTOMS

A memory leak may occur in SNA Server's host print service when it closes connections to physical printers. This was observed while performing stress tests on the host print service while simulating a network error to the destination Windows NT printer. This problem may occur when using either 3270 or 5250 print emulation.

CAUSE

The virtual print driver used by the host print service was not properly releasing memory that it allocated for an internal printer information structure.

RESOLUTION

SNA Server 3.0

To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack

SNA Server 4.0

This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):


   S E R V P A C K

STATUS

Microsoft has confirmed this to be a problem in SNA Server 3.0, 3.0 Service Pack 1, 3.0 Service Pack 2, 3.0 Service Pack 3, 4.0, and 4.0 Service Pack 1. This problem was first corrected in SNA Server 3.0 Service Pack 4.

Additional query words:

Keywords :
Version : WINDOWS:3.0,4.0
Platform : WINDOWS
Issue type : kbbug