The information in this article applies to:
SYMPTOMS
Print sessions may fail to print after successfully printing for some time.
When this occurs, print sessions may appear to stop responding or get stuck
in a spooling status when attempting to start the session or sessions. This
problem may cause other symptoms as well.
CAUSESNA Server's host print service uses an internal counter to track the number of Device Contexts (DCs) that are currently in use. The count is decremented when a DC is freed. This counter may be decremented twice when one DC is freed causing a negative value to be displayed in the counter. Further DC creation requests may fail, causing print sessions to stop responding. RESOLUTIONSNA Server 3.0To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, please see the following article in the Microsoft Knowledge Base:Q184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack SNA Server 4.0This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
STATUSMicrosoft has confirmed this to be a problem in SNA Server 3.0, 3.0 Service Pack 1, 3.0 Service Pack 2, 3.0 Service Pack 3, 4.0, and 4.0 Service Pack 1. This problem was first corrected in SNA Server 3.0 Service Pack 4. Additional query words:
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Last Reviewed: July 8, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |