Characters May Print Over Each Other When Using Print Server

ID: Q196298

The information in this article applies to:

Microsoft SNA Server, versions 3.0, 4.0
Microsoft SNA Server version 3.0 Service Packs 1, 2, and 3
Microsoft SNA Server version 4.0 Service Pack 1

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

Host print jobs printed through SNA Server's host print service may have overlapping characters. This may occur if the print session has been configured to use a specific font and if the print job consists of mostly uppercase characters.

CAUSE

When a print session is printing through the Microsoft Windows NT Graphic Device Interface (GDI), an {x,y} coordinate has to be passed to the GDI to indicate where it should start printing a string of data. Because uppercase characters are mostly wider than the average character width, the x- positions calculations can end up being too short. This results in printed output with overlapped characters.

RESOLUTION

SNA Server 3.0

To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack

SNA Server 4.0

This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):


   S E R V P A C K

STATUS

Microsoft SNA Server, versions 3.0, 3.0 Service Pack 1, 3.0 Service Pack 2, 3.0 Service Pack 3, 4.0, and 4.0 Service Pack 1. This problem was first corrected in SNA Server 3.0 Service Pack 4.

MORE INFORMATION

After applying the update, add the following registry entry to change the way that the x-coordinate calculations are made to correct the overlapping problem. To add the registry entry, perform the following steps:

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.

Start Registry Editor (Regedt32.exe).

Locate the following key in the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SnaPrint\Parameters NOTE: The above registry key is one path; it has been wrapped for readability.

On the Edit menu, click Add Value, and then add the following registry value: Value Name: UseProportionalFontFix Data Type: REG_SZ Value: <any value> NOTE: Any value can be used since this registry entry is enabled if it exists.

Quit Registry Editor.

Additional query words:

Keywords :
Version : WINDOWS:3.0,4.0
Platform : WINDOWS
Issue type : kbbug