Remote Link Service Does Not Answer Incoming Calls

ID: Q197436

The information in this article applies to:

Microsoft SNA Server, versions 3.0, 3.0SP1, 3.0SP2, 3.0SP3, 4.0, 4.0SP1

SYMPTOMS

If a connection is configured for Incoming Calls and is using a Distributed Link Service, the connection will never become active when the remote node calls in. No errors and no events are logged on the SNA Server when this problem occurs.

CAUSE

The Remote Link Service checks against the registry value AllowIncoming, which has not been not defined.

RESOLUTION

SNA Server 3.0

To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack

SNA Server 4.0

This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):


   S E R V P A C K

STATUS

Microsoft has confirmed this to be a problem in SNA Server versions 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 4.0, and 4.0 SP1. This problem was first corrected in SNA Server 3.0 Service Pack 4.

Additional query words:

Keywords :
Version : WINDOWS:3.0,3.0SP1,3.0SP2,3.0SP3,4.0,4.0SP1
Platform : WINDOWS
Issue type : kbbug