SNA 5250 Print Service (PPV5250) May Log Event 4097 In Error

ID: Q222940

The information in this article applies to:

Microsoft SNA Server, versions 4.0, 4.0SP1, 4.0SP2

SYMPTOMS

When using the SNA Print Server to support print emulation to an AS/400 or S/36, Event 4097 may be logged even when no error has actually occurred. For example:

Event ID: 4097
Source: PPV5250
Type: Error
Description:
Receive and Wait verb has completed with primary return code Dealloc Normal.

This event was logged when testing the SNA Print Server against an IBM S/36, when the S/36 print writer for the print device was not started.

CAUSE

The SNA Print Service logs this error whenever one of its APPC function calls completes when AP_OK is not the primary return code. However, in some cases, an APPC primary return code of AP_DEALLOC_NORMAL (0x0009) may not indicate an actual error condition.

RESOLUTION

To resolve this problem, obtain the latest service pack for SNA Server version 4.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in SNA Server 4.0, 4.0 SP1 and 4.0 SP2. This problem was first corrected in SNA Server version 4.0 Service Pack 3.

Additional query words:

Keywords : sna4sp3fix
Version : WINDOWS:4.0,4.0SP1,4.0SP2
Platform : WINDOWS
Issue type : kbbug