The information in this article applies to:
SYMPTOMS
When TN3270 emulators are connecting through the TN3270 server included with SNA Server 4.0 Service Pack 2 (SP2) to a host session, the TN3270 emulators may fail to automatically reconnect when the session ends because of inactivity.
NOTE: This message may not be displayed in the same manner in all TN3270 emulators. In addition, the following event will be logged in the Windows NT application event log by the TN3270 server when a TN3270 session is ended due to inactivity: When TN3270 emulators are configured to autoconnect, they successfully reconnect to a host session after receiving the previous inactivity timeout message without any user intervention when they are connecting to a host session through a TN3270 server included with SNA Server versions 4.0 Service Pack 1 and earlier. CAUSE
The TN3270 emulator is unable to reconnect to the TN3270 server because the previous TN3270 session is not being cleaned up properly. This occurs because the TN3270 server has issued an RUI_READ() to the TN3270 client that never completes because the TN3270 emulator does not send any data to the TN3270 server after it receives the inactivity error message described above. Because the TN3270 server is waiting for the RUI_READ() to complete, it does not reset the underlying TCP/IP session that is open between the TN3270 server and the TN3270 client. The TN3270 emulator does not attempt to reconnect while the previous TCP/IP session is still open. RESOLUTIONTo resolve this problem, obtain the latest service pack for SNA Server version 4.0. For additional information, please see the following article in the
Microsoft Knowledge Base: Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack WORKAROUNDThe TN3270 emulator will reconnect to a host session if one of the following is done:
STATUSMicrosoft has confirmed this to be a problem in Microsoft SNA Server version 4.0 SP2. This problem was first corrected in SNA Server version 4.0 Service Pack 3. MORE INFORMATIONFor additional information about a similar TN3270 issue with SNA Server 4.0 SP2, please click the article number(s) below to view the article(s) in the Microsoft Knowledge Base: Q239707 TN3270 Clients May Fail to Reconnect to a Host Session Additional query words:
Keywords : sna4sp3fix |
Last Reviewed: September 29, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |