Enumerating Files with Shared Folders Gateway May Be Very Slow

• Microsoft SNA Server, versions 3.0, 3.0SP1, 3.0SP2, 3.0SP3, 3.0SP4, 4.0, 4.0SP1, 4.0SP2

SYMPTOMS

Browsing AS/400 files that are mapped using the Shared Folders Gateway service may take several minutes.

CAUSE

This is caused by a problem within the Shared Folders gateway. The problem only occurs if the naming convention of the files to be displayed is exactly 8.3 format.

RESOLUTION

To resolve this problem, obtain the latest service pack for SNA Server version 4.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack

WORKAROUND

Do not use 8.3 format file types.

STATUS

Microsoft has confirmed this to be a problem in Microsoft SNA Server, versions 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 3.0 SP4, 4.0, 4.0 SP1, 4.0 SP2. This problem was first corrected in SNA Server version 4.0 Service Pack 3.

Additional query words: SFGW performance slow

Keywords : sna4sp3fix sna3 sna3sp1 sna3sp2 sna3sp3 sna3sp4 sna4 sna4sp1 sna4sp2
Version : WINDOWS:3.0,3.0SP1,3.0SP2,3.0SP3,3.0SP4,4.0,4.0SP1,4.0SP2
Platform : WINDOWS
Issue type : kbbug