Form Feed at End of LU3 Print Job Causes Blank Pages

• Microsoft SNA Server, versions 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 3.0 SP4, 4.0, 4.0 SP1, 4.0 SP2

SYMPTOMS

A blank page is ejected by the printer following some LU3 print jobs.

CAUSE

In a print job ending with 0C 0D 19, or 0C 19, the form feed character (0x0C) is processed by SNA Print Server because it is not the last character in the data stream.

NOTE:

0C = form feed (FF)
0D = carriage return (CR)
19 = end of medium/end of message (EM)

RESOLUTION

To resolve this problem, obtain the latest service pack for SNA Server version 4.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack

WORKAROUND

You can work around this situation by using a PDT file, as described in the following Microsoft Knowledge Base article:

Q172799 Extra Form Feed Printed With LU3 Print Job

STATUS

Microsoft has confirmed this to be a problem in Microsoft SNA Server, versions 3.0, 3.0SP1, 3.0SP2, 3.0SP3, 3.0SP4, 4.0, 4.0SP1, 4.0SP2. This problem was first corrected in SNA Server version 4.0 Service Pack 3.

MORE INFORMATION

SNA Print Server is designed to ignore a form feed character if it is the last character in a print job. The fix allows SNA Print Service to suppress a form feed character until additional printable data is received.

Additional query words: snaprintservice; formfeed

Keywords : sna4sp3fix sna3 sna3sp1 sna3sp2 sna3sp3 sna3sp4 sna4 sna4sp1 sna4sp2
Version : WINDOWS:3.0,3.0 SP1,3.0 SP2,3.0 SP3,3.0 SP4,4.0,4.0 SP1,4.0 SP2
Platform : WINDOWS
Issue type : kbbug