WIN5250 Applet Incorrectly Displays Error Messages on Line 24

ID: Q241408

The information in this article applies to:

Microsoft SNA Server, versions 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 3.0 SP4, 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3

SYMPTOMS

On certain 5250 screens, the WIN5250 applet incorrectly displays error messages on line 24. This results in the previously displayed text on line 24 being cleared, and this text is not refreshed after the error is reset.

CAUSE

In general, AS/400 system screens are not affected by this problem, as they use line 24 only for error information. This problem mainly affects custom written 5250 application screens that use line 24 for application data. If an error message is written to line 24, the application data is overwritten. The application data is not refreshed when the error is reset.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft SNA Server version 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:

File name	Date	Time
Sw5250cp.dll	09/03/99	01:35
Swkb5250.dll	09/03/99	01:35
Win5250.exe	09/03/99	01:35
Wstn5250.dll	09/03/99	01:35
Wswappc.dll	09/03/99	01:35
Swnl5250.dll	09/03/99	01:34

NOTE: Because of file dependencies, the most recent fix that contains the above files may also contain additional files.

NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

Q154871 Determining If You Are Eligible for No-Charge Technical Support

STATUS

Microsoft has confirmed this to be a problem in SNA Server 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, SNA Server 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3.

Additional query words:

Keywords : sna3 sna3sp1 sna3sp2 sna3sp3 sna3sp4 sna4 sna4sp1 sna4sp2 sna4sp3
Version : WINDOWS:3.0,3.0 SP1,3.0 SP2,3.0 SP3,3.0 SP4,4.0,4.0 SP1,4.0 SP2,4.0 SP3
Platform : WINDOWS
Issue type : kbbug