Win5250 Problem Exiting AS/400 Screen With Function Key

ID: Q245429

The information in this article applies to:

Microsoft SNA Server, versions 3.0 (all SP), 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3

SYMPTOMS

If an AS/400 application screen contains an input field that requires certain values, the Win5250 applet prevents the user from exiting the screen using a function key unless a valid value is entered in the field.

This problem can be observed by attempting to exit the AS/400 change password screen without updating the user password:

Logon to the AS/400.

Select 1 "User Tasks".

Select 8 "Change Password".

At this screen, it's not possible to choose F3 or F12 to cancel.

In this case, the 5250 applet is requiring a valid user input for a new password and fails to send the function key.

CAUSE

The 5250 applet was incorrectly processing the input field(s) prior to the handling of function keys.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft SNA Server 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:

File name	Date	Time
sw5250cp.dll	10/22/99	03:43p
swkb5250.dll	10/22/99	03:43p
swnl5250.dll	10/22/99	03:43p
win5250.exe	10/22/99	03:43p
WSTN5250.dll	10/22/99	03:43p
wswappc.dll	10/22/99	03:43p

NOTE: Because of file dependencies, the most recent fix that contains the above files may also contain additional files.

STATUS

Microsoft has confirmed this to be a problem in Microsoft SNA Server 3.0 (including SP1-SP4) and 4.0 (including SP1-SP3).

Additional query words:

Keywords : kbDSupport kbsna
Version : WINDOWS:3.0 (all SP),4.0,4.0 SP1,4.0 SP2,4.0 SP3
Platform : WINDOWS
Issue type : kbbug