PRB: SQL 7.0 Failover Wizard Error when Updating Binaries on Cluster

ID: Q248380

The information in this article applies to:

Microsoft SQL Server version 7.0
Microsoft Windows 2000 Advanced Server
Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP4, 4.0 SP5, 4.0 SP6, 4.0 SP6a

SYMPTOMS

While executing the SQL 7.0 Failover Cluster Wizard, you receive the following error:

The SQL Server binaries could not be updated. Please close all applications including SQL Manager and the Control Panel on both nodes before pressing 'retry'.

Make sure that you close the SQL Service Manager from the icon tray on both systems. To close the Service Manager, right-click on the green triangle (or the red square if stopped) in the icon tray next to the clock, and then click Close.

Once the SQL Service Manager is closed, you can click <Retry> in the error message dialog box.

CAUSE

When SQL 7.0 installs it automatically puts the SQL Service Manager in the Startup group. So, each time you logon the system that SQL application starts.

WORKAROUND

Be sure only the minimum services are running as outlined in the Microsoft Knowlege Base article:

Q219264 INF: Order of Installation for SQL Server 7.0 Clustering Setup

and that you are logged on the server with a user account, which has the following rights and is part of the Local Administrators group:

Act as part of the operating system.

Logon as a service.

Logon locally.

Additional query words:

Keywords :
Version : WINDOWS:2000; winnt:4.0,4.0 SP4,4.0 SP5,4.0 SP6,4.0 SP6a,7.0
Platform : WINDOWS winnt
Issue type : kbprb