LM Server Fails to Report Errors During Timeout Anomaly
ID: Q97817
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The information in this article applies to:
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Microsoft LAN Manager, version 2.1
SUMMARY
In Microsoft LAN Manager 2.1, a problem with a slow link most likely
causes the NetBIOS STO (Send Timeout) to expire. The workstation
defaults to 45 seconds (per SESSTIMEOUT) on its side of the session,
but the server defaults to only 34 seconds (per SRVHEURISTIC 15) on
its side and times out, breaking the session.
Associated with this problem in a way not fully understood is a
secondary condition: the server service does not report an error in
the log. The client side gets a NetBIOS "Session ended abnormally"
error (18) and, if using an MS-DOS command line, normally reports a
NET805.
In one reported instance of this problem, a token ring multiplexer
(hardware) problem disrupted access to the file server to such a
degree that finally no LAN users could log-on, but none of the
expected network control block timeouts or VC errors were logged in
the server's error log. The network was using LM 2.1 on client and
server.
Physical unit connected workstations, running on the same cabling
system (and segments), did not experience any problems. The problem
was solved by replacing a card in one of the Fibronics Unimux FM
892 token ring hubs. This component was already slated for
replacement because of other problems with the Fibronix Unimux
equipment (see below).
SYMPTOMS- Users unable to log on (logon script inaccessible); apparently
all LANusers affected at same time.
- Bypassing log-on script: Messages from Windows: Group xxx is
damaged, and Windows groups loaded from the network were not
shown.
- TYPEin all files on the server from a workstation shows that 20
percent of all files on production server 1 are inaccessible.
Messages:
Invalid file handle <filename>
NET805 Network drive no longer exists reading drive W:
- Files could be RENAMED or DELETEd but not COPYed.
- After an error occurred, the session with the SERVER was severed
(status: DISCONNECTED).
- Files were accessible and OK on the file server itself, or when
accessed from production server 2 (as a workstation).
- Set of files giving problems was consistent across all connected
PC workstations.
- An attempt to examine file permissions for these files via the
NET ADMIN command issued at an OS/2 workstation with ADMIN
privilege failed. Error message: Network path does not exist.
- No entries were found in PC error logs, server or NET AUDit
file.
- Network Management System (for LAN cabling) showed increased
error rate on one of the rings.
- Physical unit (data link control) connected workstations on same
cabling system experienced no problems.
Symptoms were identified on Dell, and IBM PS/2, with MS-DOS and
OS2, running Madge, IBM, and Microsoft protocol stacks.
CAUSE
The problems are caused by an intermittent error on a fiber optic
repeater. After repeater interface board was replaced, the symptoms
ceased.
RESOLUTION
Spider network trace findings:
Increased rate of lost frames and CRC errors on one of the "user"
rings.
- Request to server (for file access) is completed.
- Server sends Data Ack.
- Server sends response to redirector (giving file status info:
HPFS386).
- Server sends Data Ack.
- Server sends file contents (Data Only or Last).
- Client sends a response, which is repeated 7 times - LLC frame:
DSAP=F0 SSAP=F0 S_Format PDU Response=RR N(R)=78 F=1.
- Client sends command EFh (command not recognized by Spider).
LLC: Response=UA F=1
NET: Command=EF Opt1=22 Opt2=0 TrxCorrellator=0600 RespCorr=0174
DestName=< 1>z< 4><ff>SMB-
- Client sends same frame again.
- Client sends: NAME QUERY.
- Server sends: NAME RECOGNIZED.
- Client sends: Session Initialize.
- Server sends: Session Confirm.
For clarity, the LLC ack frames have been left out. We do not know
what NET command "EF" stands for (neither does Spider).
The problem was resolved by replacing in one slot of one of the FM
892 Unimux cabinets a "motherboard" that supports the fiber optic
interface module.
Additional query words:
2.00 2.10 2.10a 2.20 unimux FM 892
Keywords :
Version : :2.1
Platform :
Issue type :
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