Server.CreateObject Fails Creating a Simplelist or Page Object

ID: Q179406

The information in this article applies to:

Microsoft Commerce Server version 2.0

SUMMARY

After you install Microsoft Internet Information Server (IIS) version 4.0, when you attempt to create a Simplelist object, you receive the following error message:

Server object error 'ASP 0177:80004005'
Server.CreateObject Failed
<file name>, <line number>
Unspecified Error

If you disable ASP Session cookies in either IIS 3.0 or IIS 4.0, when you create a Page object, you receive the following error message:

Server object error 'ASP 0177:80020009' Server.CreateObject Failed <file name>, <line number> A call to Server.CreateObject Failed. The requested object instance can not be created.

MORE INFORMATION

The Simplelist and Page objects are COM objects that are included with Microsoft Commerce Server 2.0. The Store Builder Wizard in Commerce Server 2.0 creates and uses the Simplelist object. The Page object is used extensively throughout Commerce Server 2.0. Note that the Page object creation error only occurs if you disabled the ASP Session cookies. The following file is available for download from the Microsoft Download Center. Click the file name below to download the file:

MSCSFIX.exe

For more information about how to download files from the Microsoft Download Center, please visit the Download Center at the following Web address

http://www.microsoft.com/downloads/search.asp

and then click How to use the Microsoft Download Center. This fix is also available on the Microsoft anonymous FTP server:

File Name: Mscsfix.exe
Location: ftp://ftp.microsoft.com/bussys/sitesrv/sitesrv-public /fixes/usa/commerce/

NOTE: The FTP address is one path and should be typed on one line. It has been wrapped for readability. The file is a self-extracting executable.

To apply this fix, go to the Commerce Server 2.0 installation directory and use the files that you extracted from MSCSFix.exe to replace the existing files. Restart the www, FTP, and admin services or restart your computer.

The six files included in the fix are:

Commerce.dll
Mscsutil.pyc
Policy.pyc
Regsub.pyc
String.pyc
Urlib.pyc

NOTE: It may be necessary to register the Commerce.dll file for the changes to take place. To register the Commnerce.dll file, TYPE the following command at a command prompt:

<Winnt root>\System32\Regsvr32.exe <Commerce Installation Dir>\Commerce.dll Microsoft has confirmed this to be a problem in Microsoft Commerce Server version 2.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Site Server version 2.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: Site Server Enterprise

Keywords : kbfile kbbug2.00
Version : winnt:2.0
Platform : winnt
Issue type : kbinfo