The information in this article applies to:
SYMPTOMSAfter November 30th, 1999, the Commerce Server 2.0 dbstorage.getdata function fails with the following error message:
CAUSEThis problem occurs because Commerce Server 2.0 cookies have a hard-coded expiration date of November 30th, 1999. When a shopper with an expired cookie attempts to log on to the store, Commerce Server 2.0 sees that the original cookie has expired and issues another cookie with the same expiration date, which causes the cycle to be repeated, and the error message above is generated. RESOLUTIONTo resolve this problem, upgrade to Site Server 3.0, Commerce Edition. This is a free upgrade for current users of Commerce Server 2.0. To obtain this upgrade, please call 1-888-MSFT-Y2K (or your local Microsoft Year 2000 Information line) and provide your Site Server license number to request an upgrade. WORKAROUNDYou can also use one of the following options to workaround this issue:
-or- STATUSMicrosoft has confirmed this to be a problem in Commerce Server 2.0. MORE INFORMATIONTo install the fix, do the following:
For more information about how Microsoft products are affected by year 2000 (Y2K) issues, please see the following Microsoft World Wide Web site: http://www.microsoft.com/year2000/ Additional query words: Y2K
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Last Reviewed: December 29, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |