XCLN: White Space Not Ignored When Grouping by Subject

• Microsoft Exchange Windows 3.x client, versions 4.0, 5.0
• Microsoft Exchange Windows NT client, versions 4.0, 5.0
• Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0

SYMPTOMS

When you choose Common Views on the View menu and then choose Group By Subject, you may see two different groupings for a subject, even though the subject line is the same.

CAUSE

This problem occurs if there is a blank space at the end of the subject line. The Group By Subject algorithm does not ignore white space at the end of the subject. Therefore, the result is two separate groupings.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Exchange version 4.0 Windows 3.x, Windows 95, and Windows NT clients. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: faq

Keywords : kbusage XCLN
Version : 4.0 5.0
Platform : WINDOWS
Issue type :