XCLN: Err Msg: TCP/IP Is Required to Run Internet Mail

ID: Q139642


The information in this article applies to:
  • Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0


SYMPTOMS

When you use Internet Mail from a Microsoft Exchange, version 4.0, Windows 95 client the following error message appears:

TCP/IP is required to run Internet Mail and is not installed on your computer. To install TCP/IP, click the Network icon in the Control Panel. Click Add, then click Protocol. Click Microsoft, then install TCP/IP.


CAUSE

The TCP/IP protocol is not installed on your computer. Internet Mail depends on TCP/IP to connect to other Internet Mail hosts.


RESOLUTION

Follow the directions given in the error message to install TCP/IP.

Keywords : kbnetwork XCLN
Version : 4.0 5.0
Platform : WINDOWS
Issue type :


Last Reviewed: March 9, 1999
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