XCLN: NT Domain Password Could Not Be Changed

• Microsoft Exchange Windows 3.x client, versions 4.0, 5.0
• Microsoft Exchange Windows NT client, versions 4.0, 5.0
• Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0

SYMPTOMS

When you try to change your Windows NT Domain password from a Microsoft Exchange client for Windows by clicking on Tools, Options, Exchange Server, and Password, you will receive the following error if the Windows NT Server's machine name is longer than 13 characters:

The NT Domain password could not be changed. A required action was not successful due to an unspecified error.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Exchange clients listed at the beginning of this article. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 2. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: 4.00

Keywords : XCLN
Version : 4.00
Platform : WINDOWS
Issue type :