XCLN: Unable to Open Forms Because Files are Missing

ID: Q146672

The information in this article applies to:
  • Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0
  • Microsoft Exchange Windows 3.x client, versions 4.0, 5.0
  • Microsoft Exchange Windows NT client, versions 4.0, 5.0
  • Microsoft Outlook Windows 95/98 client, versions 8.0, 8.01, 8.02, 8.03, 8.04, 8.5, 9.0
  • Microsoft Outlook Windows NT client, versions 8.0, 8.01, 8.02, 8.03, 8.04, 8.5, 9.0

SYMPTOMS

After installing one of the custom applications located in the Exchsrvr\Samples directory on the Microsoft Exchange Server, a client will receive the following error message when attempting to use one of these forms:

Unable to open <form name> Form<s> because some files are missing on your machine. The Microsoft Forms Designer tool must be installed.
This error occurs even though a dialog box was displayed telling the client that the form has been installed on the computer.


CAUSE

When a form is installed on a client computer, only the main executable is installed. Any supporting DLLs will need to be installed on the client computer by running the Microsoft Exchange Electronic Forms Designer (EFD) Setup program.


RESOLUTION

There are two methods of installing the supporting DLLs without having to keep the Microsoft Exchange EFD installed on the computer.

The first is to run the Microsoft Exchange EFD Setup program on the client computer and then re-run Setup and choose Remove All. This will uninstall the Microsoft Exchange EFD, however, the supporting DLLs will remain, as they are considered shared components and are not removed.

To install the EFD run time for Outlook 2000:

  1. On the Start menu, point to Settings, and then click Control Panel.


  2. Double-click to open Add/Remove Programs.


  3. Click to select Microsoft Office 2000 Premium, and then click Add/Remove features.


  4. Click the plus sign next to Microsoft Outlook for Windows.


  5. Click the down arrow next to Electronic Forms Designer runtime, and then click Run from my computer.


  6. Click Update Now.


The second method is to manually copy over the needed files from a computer that has the Microsoft Exchange EFD installed. The necessary files are:
Dao2516.dll
Msajt200.dll
Vaen21.olb
Msjeterr.dll
Vbajet.dll
Msjetint.dll
Vbdb16.dll
Copy these seven files into the winroot\System directory on Windows 95 or Windows 3.x and to the winroot\System32 on Windows NT.

NOTE: Installing the 16-bit version of Microsoft Visual Basic 4.0 will also place these files on the client computer.

You will then need to run Regsvr.exe (located in the Support\EFDSetup directory on the CD) with the following parameters to register the 16-bit Microsoft Jet DAO Library:
REGSVR.EXE /S DA02516.DLL


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: EFD survey form OL97 OL98 OL2000

Keywords : kbsetup XCLN
Version : WINDOWS:4.0,5.0,8.0,8.01,8.02,8.03,8.04,8.5,9.0
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: October 7, 1999
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