XCLN: Setup Doesn't Remove Icons in Non-Default Group

• Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0
• Microsoft Exchange Windows 3.x client, versions 4.0, 5.0
• Microsoft Exchange Windows NT client, versions 4.0, 5.0

SYMPTOMS

The removal option of the Microsoft Exchange client Setup program for Windows NT will not remove program icons if the Microsoft Exchange client was installed in a non-default program group. The Windows 3.x and Windows 95 versions of the Microsoft Exchange client Setup program will do this correctly, however, even though they will remove the icons, they will not remove the empty program group.

MORE INFORMATION

Windows 95 is different than the other two because Windows 95 has an Add/Remove Programs applet in the Control Panel. This will allow you to remove the Microsoft Exchange icon from the Programs menu.

Another problem that will occur is that if the icons are moved from the original (default) program group to another, Setup will run correctly, but the icons will not be removed from the new group. In addition, if the original (empty) group is left in program manager, it will not be removed.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Exchange Windows clients. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: program icons remove setup

Keywords : kbsetup XCLN
Version : WINDOWS:4.0,5.0
Platform : WINDOWS
Issue type :